In our last post we looked at Driving Gauges. In this post we will describe Destination Indicators. Driving gauges are with you throughout the journey and give you a quick analysis of the moment at hand—where you are right now on your journey. Driving gauges are important to your journey, assisting you in making decisions in the moment, what minor adjustments are needed today.

Destination indicators are also important on your journey. Destination indicators are those mile markers, street signs, and points of interest along the journey, telling you that you are on the right road and making progress toward your destination. The destination indicators do not necessarily help you reach your destination but give you an indication of progress.

If you are traveling in your car from Calvert to Junction City and you know Maryville is halfway between the two, when you see road signs announcing Maryville 3 miles ahead, you know you are making progress in the right direction. The road signs are destination indicators for your journey.

Destination indicators are almost always reactors. By the time you reach a destination indicator, it is too late to make an adjustment for that part of the journey. However, you can make necessary adjustments for the remainder of your journey based on the knowledge you gain from your destination indicators. Imagine on your journey you are using exit 57 as one of your destination indicators by planning to stop at a known restaurant for lunch. However, when you get off at exit 57 you find the restaurant is closed for business. In fact, there are no restaurants at exit 57. It is too late to not get off at exit 57. The only thing you can do is return to the highway and search for an open restaurant to fill your need.

Likewise, if Vacation Bible School (VBS) is one of your destination indicators for your church journey, you are expecting VBS to give you certain information and results along the journey. You should always conduct debrief sessions following every event. What you learn in the debrief session cannot help you with this year’s VBS. VBS has passed. Use what you learn to make plans for future events and next year’s VBS.

Destination indicators are more often reactors that can help you determine if you are on course and how to change for the future, but not for the indicator itself. If on your car journey you see mile markers clicking away assuming you are making progress, you could be correct. However, if at some point you see a road sign declaring you are on Highway 27, when you are supposed to be on Highway 127, you need to make an adjustment.

While the mile markers appeared to be showing progress, with each mile, Highway 27 may be taking you farther away from you desired course. It is time for a course correction.

Have you considered Destination Indicators for your church journey in 2025? Every church/organization should set Destination Indicators each year. It is the absolute best way to ensure you are on the right track and making progress.

For more information on Destination Indicators contact George Yates or pick up a copy of Turnaround Journey.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

What are your driving gauges for ministry? Driving gauges are not what drives you in ministry. Rather, they are those practices and applications you have in place that you can look at any time along your journey, that tell you whether or not you are making progress on your intended journey. The right driving gauges will ensure your effective progress in fulfilling The Great Commission.

As you drive along in your car, on any journey, you have certain “gauges” that assist you along the journey. Driving gauges tell you something about where you are right now, not 15 minutes ago or 30 minutes in the future. A glance at your speedometer will tell you if you need to speed up or slow down. Your fuel gauge identifies how much fuel is in the vehicle right now. If your check engine light comes on, you’ve got a decision to make, stop and have it checked or keep going, praying against anything catastrophic.

Your driving gauges are not restricted to the 4 inch by 12 inch part of your dash. Your mirrors are driving gauges as well. They will tell you what you have come through and who/what is behind you. They also identify if you need to speed up, slow down or change lanes perhaps for an emergency vehicle.

One other driving gauge, the largest, is your windshield. It is designed to assist you in identifying what is right in front of you. Not fifteen miles down the road, but right now. Your windshield helps identify curves, potholes, hazards, other vehicles, among other things vital to your eventual arrival at your destination.

Driving gauges in your ministry are vital to your progress and effectiveness of fulfilling your goals and God’s directive, The Great Commission. Driving gauges are practices and applications that you – or anyone on the journey with you can look at any time along the journey and assist you in making decisions on any course corrections along the way.

This is what makes them vital for your ministry. It is also missing and overlooked in most ministries. Many churches operate without driving gauges. Take for instance Vacation Bible School. For many churches a successful VBS means no one went to the hospital this year.

Can you imagine taking a journey in your car with eyes closed or reading a book instead of watching the road and your driving gauges? Until we have automatically driven cars that will not end well.

If you have goals for the year, what driving gauges do you have in place that you and your team are looking at, at least weekly, to insure you are moving in the right direction fulfilling your goals and The Great Commission? Don’t flounder, flourish! For more on Driving Gauges, contact George Yates or pick up a copy Turnaround Journey.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

Storytelling, with a purpose, is key to being a good leader. And, in fact, it is a foundational aspect of progress—when we hear how others overcame problems or situations, ideas begin to fill our heads, inspiration fills our hearts, and actions begin to create the stories that will be shared tomorrow.

An often overlooked part of leadership is to inspire, encourage, and develop people. This should be your major objective as a leader. When you do, people and organizations thrive. As shared in the two previous posts on this site, stories are one of the greatest tools we have in leadership, yet one of the most overlooked and underused.

Pivotal Stories:  In 1859 a train crashed near Johnson Creek, Wisconsin. Fourteen people were killed that day. Two of the victims had recently become policyholders of a new insurance company named Northwestern Mutual. Claims for the accident totaled $3,500. Sadly, the company only had $2,000. Company leaders quickly took equity loans on their own homes to pay the claims—and do right by their policyholders. This story has been repeated to both employees and customers ever since.

Pivotal stories expose the thinking that overcame the situation. They focus on the first big win, or the first big challenge, that was overcome. Pivotal stories share the history and the mindset of how an organization deals with change.

Teamwork Stories:  In 1980, Herb Brooks organized a group of young men to form what is arguably the most impressive teamwork story in history. Known today as the Miracle on Ice, the 1980 U.S. Hockey Team skated away from those Olympic Games with the gold medal. Sure, any gold medal winning team is impressive. However, the big reveal is that the U.S. Team was comprised only of college and amateur hockey players—who were competing against professional teams.

Teamwork stories detail the late nights, the contrasting talents, and the breakthrough moments when a group of people challenged a status quo, realized the missing piece of the puzzle, and changed perhaps one small aspect that improved effectiveness.

Great Work Stories:  Storytelling about individual achievements should happen everyday in the workplace. They not only have the power (given in the form of recognition) to elevate an individual’s performance, but they also elevate the performance of everyone who hears the story being told.

Consider the impact the following story could have on team members. “Heather, we had only a couple of days to submit our project, and you still pushed us to explore something new—to be more creative and innovative in our approach. Thank you. Because you insisted that we try one more time, we generated some great new ideas.”

Never overlook the value of a story, especially a Great Work Story of the people inside your own organization to inspire and encourage the effectiveness of your organization. Do you have something to share to help move your organization forward? That’s a story with a purpose. Use a story. Stories work. Stories stick!

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

Ron, a youth minister at a church where I was serving as Interim Pastor, came to me one Sunday following the worship service to tell me he was “quitting”. He was going to resign as volunteer youth minister because, in his words, “They won’t talk. I can’t get them to talk about our lessons. They just sit there. It’s not working.”

I asked Ron to explain what was happening and their reaction. As the conversation was unfolding I realized one key factor in Ron’s leading these teenagers. Ron was in his early thirties and was using stories and illustrations that were relevant to him and to his coworkers – people his age.

I encouraged Ron to try a different approach with the teens. Find stories and illustrations that appeal to 15-17 year olds, not 32 year old adults. “Ask them for illustrations.”

Four weeks later I asked Ron if he had tried my suggestions and how it was working. His face lit up, his body language showed excitement as he exclaimed, “It’s great. It has totally changed. Now, I can’t get them to stop talking (about the lesson).”

Understanding your audience and providing stories and illustrations that appeal to your audience is crucial. Once you understand this one key factor, your leadership will change – and if like Ron, it will change dramatically.

It is always best to insure your audience can relate. The more they can relate to your story,
the more they’ll take notice. The more they take notice, the more they will remember.

There are basically three story plot types.

1, Challenge Plot – This type story has built within it a challenge for one (or more) of the characters. How did he/she handle the challenge? Did he overcome the challenge? If so, how, what steps did he take? Is the person or group you are dealing with up against a challenge? (David and Goliath is a great challenge plot story – 1 Samuel 17.)

2, Connection Plot – The connection plot story includes elements that allow the listener to connect to what is happening in the story. If a person or your whole team is struggling to move forward, share a story of someone who could not seem to get ahead until she had a mental breakthrough and succeeded at the task at hand. (The Good Samaritan is a great connection plot story – Luke 10:25-37.)

3, Creativity Plot – Using a creativity plot story unlocks the deeper thought regions of people’s brains to find solutions for their impending issues. (Solomon and the two mothers provides a creative plot story – 1 Kings 3:16-28.)

Each of these types engage the deeper listening skills of hearers enlivening sensory receptors that will bring about needed change. Stories do not have to be lengthy. I have used and have read of others using three to five sentences to share a story that elevated progress in their teams.

Learning how and when to use each of these three types of plot stories will enhance your leadership and bring more effectiveness to your team and organization – I guarantee it! Remember, stories stick.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

One of the greatest tools we have in leadership is stories. Yet, it is also one of the most overlooked and underused avenues of leadership today. Jesus understood the value of stories. We have recorded more stories and parables in His teachings than any other teaching/leading technique.

Stories are truly imperative in helping people to learn, grow and grasp the task at hand. Here are six imperatives of why you should include stories in your leadership.

• Stories motivate people to action – Stories of people overcoming obstacles motivate people to stronger performance. Stories of pushing through adversities motivate people to keep going, pushing through difficult times and circumstances. Stories motivate people to action.
• Stories give a tangible relational illustration – Stories are relational, giving the listener something he/she can connect to causing them to strive for a strong outcome. The more I can relate to what you are telling me, the greater opportunity I have to connect it to the needs before me. People find a personal connection to a relational illustration.
• Stories paint a mental picture – Your mind thinks in pictures. Not sentences, words or even letters. I remember a time walking on the beach, miles of water to my left, miles of sand in front and behind me, miles of hotels on my right. Your mind just painted a picture of a beach scene based on your own experiences. Yours is different than mine but everyone reading this painted your own picture. Use stories to paint a mental picture for greater effectiveness of desired outcomes.
• Mental pictures are stored in our memory bank – These mental pictures are stored in our memory bank and can be drawn upon to learn new material. You can learn nothing new until you can attach it to something already stored in your memory. Use stories that connect the new, desired outcomes to information already stored in memory (as in the beach illustration).
• Stories can appeal to every type of learner – There is not a person alive who does not respond to stories. Stories may have varying levels of appeal to different people, but stories appeal to everyone. The appeal of a story draws people to strive for the desired outcomes.
• Stories Stick – Facts and figures are great, but when put in story form statistics (facts & figures) stick in the mind of the listener. When facts are put into a story, we are 20 times more likely to remember. Stories stick!

Stories can be encouraging, enterprising, and fun, bringing effective outcomes for your leadership and your organization’s productiveness. Jesus’ stories have been affecting lives for over 2,000 years.

For illustrations and examples to accomplish each of these or for training in learning to use stories, contact George Yates.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

It is a fact, we all like new things. A new car, new phone, jewelry, a new fishing rod & reel. We each could begin a list of new things we like and would like to have. For some, a new beginning would be ideal.

We are at the threshold of a new year. Consider it a new beginning for each one of us. We will soon have a new President, a new administration, a new work year (for those still working) with new vacation and personal days.

But most of all you and I have a new opportunity to grow in the grace & knowledge of our Lord and Savior, Jesus Christ, and Almighty God.

I shared a message on this topic Sunday using the scripture verse Isaiah 43:19, “Behold, I am doing a new thing; now it springs forth, do you not perceive it? I will make a way in the wilderness and rivers in the desert.”

I believe as we sit on the threshold of a new year, we are sitting on the threshold of a new and greater opportunity than we’ve experienced previously. 2025 holds something for Christians that we have not seen in our lifetime – if we take hold of it.

Are you ready and willing to follow in a new way – a deeper, more concerted walk with God than ever before? This is the opportunity God has for you in 2025.

God had Isaiah share, “I am doing a new thing.” Doing is not past tense, it is present tense. God’s work continues in us each day of our lives.

God has a next step for each of us. He is doing a new thing and desires us to follow Him in greater and different ways in this next year.

He desires to grow you; therefore, you cannot stay in the same place. God stretches us to grow us. No growth takes place in the comfort zone.

Can you perceive going with God on an enhanced journey? He’ll not leave you or forsake you. In 2025 may your perceiving be, wherever He leads I’ll go.

Isaiah reminds the people of Israel in verse 19 that God has never left them alone. He has never forsaken them. He has always provided a way, a highway in the wilderness where there were no roads or paths to travel. In the desert, He provided streams of free flowing, thirst quenching, life-giving, living water.

God is your highway in the wilderness. He is your stream in the heated, dry conditions of the desert. God’s new thing is your highway and your thirst-quenching stream. Are you ready?

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

Katharine Hepburn, in her own words:

“Once, when I was a teenager, my father and I were standing in line to buy tickets for the circus. Finally, there was only one family between us and the ticket counter. That family made a lasting impression on me.

There were eight children, all under the age of 12. From the way they were dressed, you could tell they didn’t have much money, but their clothes were clean, very clean. The children were well-behaved, standing in pairs behind their parents, holding hands.

They were so excited about the clowns, the animals, and all the acts they would see that night. From their excitement, you could tell they had never been to a circus before. It was going to be a highlight of their lives.

The father and mother stood proudly at the front of their little group. The mother was holding her husband’s hand, looking at him as if to say, ‘You’re my knight in shining armor.’ He was smiling, enjoying seeing his family happy.

The ticket lady asked how many tickets he wanted, and he proudly responded, ‘I want eight children’s tickets and two adult tickets.’ Then she announced the price.

The wife let go of her husband’s hand, her head dropped, and the man’s lip began to quiver. He leaned in closer and asked, ‘How much did you say?’

The ticket lady repeated the price.

He didn’t have enough money. How was he supposed to turn around and tell his eight kids that he couldn’t afford to take them to the circus?

Seeing what was happening, my dad reached into his pocket, pulled out a $20 bill, and dropped it on the ground. We weren’t rich by any means. My father bent down, picked up the $20 bill, tapped the man on the shoulder, and said, ‘Excuse me, sir, this fell out of your pocket.’

The man understood what was happening. He wasn’t being handed charity, but he gratefully accepted the help in his desperate, heartbreaking, and embarrassing situation. He looked straight into my father’s eyes, took my dad’s hand in both of his, squeezed the bill tightly, and with trembling lips and a tear streaming down his cheek, he replied, ‘Thank you, sir. This really means so much to me and my family.’

My father and I went back to our car and drove home. The $20 my dad gave away was what we had planned to use for our own tickets.

Although we didn’t see the circus that night, we felt a joy inside us that was far greater than seeing the circus.

That day, I learned the true value of giving. The Giver is greater than the Receiver.

If you want to be great, greater than life itself, learn to give. Love has nothing to do with what you expect to get, only with what you expect to give—everything.

The importance of giving and blessing others cannot be overstated because there is always joy in giving. Learn to make someone happy through acts of giving.”

The ultimate gift: Jesus Christ left a perfect heaven, lived a perfect life, suffered a horrible death, all to give you and I the opportunity of eternal life in heaven with Him. That, my friend, is the ultimate gift.

Merry Christmas

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

In Dissecting the Serpent, my friend, now deceased, Rick Shoemaker shared a story from his third-grade math class. The teacher had privately instructed the three smartest students in the class to choose answer B to a math problem she was going to share with the class.

When asked for a show of hands for anyone who believed A was the correct answer not one person raised his/her hand. She then proceeded to ask who believed letter B held the correct answer. Once the three “smart” kids raised their hands, almost everyone in the class followed. Rick said, “It didn’t look right to me, but I raised my hand anyway. I didn’t want to look stupid.”

Then the teacher called for a show of hands for letter C. One girl, Elaine raised her hand. Elaine was the only one who chose the correct answer.

Rick says, “I don’t remember anything about the math problem that day, but I will never forget the powerful lesson Elaine taught me about standing alone when you know you are standing for what is right.

That class (or at least Rick) learned a valuable lesson in peer pressure that day. Satan loves to use the power of hordes or as Rick calls it “droves” to lure people to that which is wrong or evil. You’ve likely seen or heard, “Wrong doesn’t become right just because everyone is doing it.”

Peer pressure has proven to be detrimental to scores of people throughout history. It’s what led to Christ’s crucifixion. Many of the same people who, days earlier were shouting “Hosana to God in the highest,” as Jesus entered Jerusalem, were now calling for His crucifixion. Why? Had they seen something different in Jesus that week? No. Jesus was still the healing, loving teacher they had witnessed before. They followed the hordes calling for His death that morning.

Jesus shared in Matthew 7:13-14, “Enter by the narrow gate; for wide is the gate and broad is the way that leads to destruction, and there are many who go in by it. Because narrow is the gate and difficult is the way which leads to life, and there are few who find it.

“Because everyone is doing it” is a ticket to the broad gate that leads to destruction. Before jumping on the bandwagon of popularity, check with the Holy Scriptures. That is where absolute truth is found. Truth is not found in individual beliefs or desires, that is the sure path to destruction. This Christmas season seek truth, study the Holy scriptures, this is the only way to life abundant and eternal for which Christ came. – Those are not my words, but God’s.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

In our last article we shared of Changing Directional thought processes to keep from falling into a rut or a ditch (a rut with the ends knocked out). This week I want to share three benefits that come from changing directional thought processes. Whether you are attempting to change the directional thought processes of an individual or an entire organization, these benefits will shine through.

Changing directional thought processes is not about brainwashing or coercing others to your desires. It is about producing a positive outcome for better living and better life choices for the individual and organization.

Some people seem to always have a negative attitude about most everything. Others just seem to continue making bad life choices. Most all of these are rooted in one or both of the quality characteristics, confidence and competence. Helping to redirect their thought processes will assist these people greatly while simultaneously aiding their organizations.

3 benefits of changing directional thought processes: Changing directional thought processes…

• takes people deeper in the learning experience. By asking the right questions (see previous article) individuals are challenged to personal introspection, not out of threat or accusation, but out of care and concern. Any time you cause someone to reflect through caring introspection, you cause him/her to move into deeper thought processes which creates a learning experience.
• Does not stop with attaching old information to new. To learn anything new you must first attach the new information to something you already know. If you learn of a new restaurant that you would like to try, you do not have to start over learning how to drive, you only need to know the directional coordinates on how to get to the restaurant. In reality, you will learn of familiar stores and restaurants close to the new one. Since you already know those locations, you not only attach the new to previous knowledge, your mind easily calculates the route to the new restaurant.

The same is true with all information. Once it is attached to something already in your memory base, a new learning experience can occur which can lead to a change in behavioral processes.

• Leads people in a discovery of what they had not previously experienced or considered Asking the right questions in right order will always lead people to ponder ideas and ways they had not considered before. Once learning of the new restaurant mentioned above you begin describing the path you would take, someone queries, “What about the ne new bypass, would it not be quicker and easier?” With this one non-accusatory question your thought processes have been challenged to consider new possibilities.

Learning to use questions that change directional thought processes is a powerful tool in helping others gain insight & create new behavioral patterns to better themselves and any organizations he/she is involved in. Creating positive reflective learning experiences changes the direction of thinking and behavior.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.

It is easy to allow our thinking to get stuck in a rut and overtake our positive, forward-moving progress. Individuals and organizations often fall into this trap without knowing – until it becomes detrimental. Have you ever walked into an organization (church, business, factory line, or office) and very quickly realized this organization was stuck in an organizational rut?

In the religious realm there is a saying that the last seven words of a dying church is, “We’ve never done it that way before.” Or the flip side, “But we’ve always done it this way.” Organizations unwilling to admit change is needed, will likely never see forward progress.

Whether an individual or an organization, occasionally our thought processes need to be challenged to assist us in making future forward moving progress. Otherwise, our rut becomes a ditch. A ditch is a rut with the ends knocked out, it goes on and on.

How do you change directional thought processes? It is not always easy, but a great example can be found in a passionate preschool teacher/leader. As I’ve watched over the years, those passionate for working with preschoolers follow a pattern in assisting a child in correcting inadequate behavior. First, that teacher will kneel down on that child’s level in front of the child, not in a threatening or foreboding manner. Rather in a loving, gentle one.

Next, she will address the child’s poor behavior, calmly using words and terms within the child’s comprehension. Then she will ask a question, similar to, “Do you know why Marci cried when you did that?” Notice the question asked was not, “How would you like it if…” There may be a time and place for a question as the second one, but not yet. Often times, the experienced, passionate teacher will never have to ask that question, because the questions used help the child come to the conclusion he/she would not want that to happen to himself.

The questions asked remain focused on the outcome of the incident, not on the child. This allows and even guides the child, at his own level of comprehension, to better possibilities of outcomes. His directional thought processes have been changed. Those outcomes will lead to a changed behavior. Admittedly, with preschoolers (and adults), sometimes it may take more than one occurrence to change a behavior pattern. Yet, with each occurrence of changing directional thought processes, the child is learning.

Does it work with adults? Yes, at times, individuals and organizations (made up of individuals) need a change of directional thought processes, and a similar process will guide them to a right and better path. A path of forward moving progress, enhancing the life of individuals and the organization.

As in any leadership situation, asking the right questions is crucial to the outcome. Unfortunately, we are asking the wrong questions and as long as we ask the wrong questions, we will never come the right/best conclusion. For more on asking the right questions contact George Yates or pick up a copy of Coaching, A Way of Leadership, A Way of Life. You will be glad you did. It will alter your directional thought processes.

George Yates is an Organizational Health Strategist and coach, assisting churches, organizations, and individuals in pursuing God’s purpose for life. Click here to receive this blog in your email inbox each Tuesday.